FAQ
Do you accept returns?
No. All sales are final. Please select carefully before purchase !~ If you received a completely different item, contact us (info+support@hautepng.com)
How long will it take to get my order?
Made to order: 2-week turnaround before shipment. In stock: ships in 1-3 business days. If your order contains both, we may ship the items together or separately.
Do you have international shipping?
Yes. Duty & import taxes may be charged by your country and are not included.
***If the shipping cost to your country is high, you may contact us to check if other shipping options are available. We reserve the right to deny requests.
How do I get notified of new releases?
Best way is our newsletter. We also throw in occassional contests and exclusive deals
Can I request a sold out item to be restocked?
Yes, you may contact us. You request will be considered, but not guaranteed. Design is subject to change as everything is made in small batches.